Returns & Exchanges
We want you to be completely satisfied with your Perelel products, which is why we offer a 30-day window for returns on all unopened and unused items. If your wellness routine isn't a perfect fit, our team is here to help you find a solution that works for your body.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
- 2.Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
- 3.Package Your Items
Securely pack the unopened products in their original packaging and attach the shipping label to the outside of the box.
- 4.Drop Off and Refund
Hand your package to the carrier; once received and inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
